FORTUNA ARENA - VISITING REGULATIONS

Section 1: General Provisions

1. These Visiting Rules are a directive issued by Eden Arena, a.s., U Slavie 1540/2a, Vršovice, 100 00 Praha 10, ID No.: 29413001 (hereinafter referred to as the "Owner"), which determines the basic binding rules of conduct for all visitors to the FORTUNA ARENA stadium (hereinafter referred to as the "Arena" or the "Stadium") who enter its premises and use its facilities.

2. The purpose of the Visitor Regulations is, in particular, to ensure the protection and safety of health, property and order in the Stadium and also to ensure, as far as possible, ideal conditions for the conduct of all events to be held in the Arena. The aim of the Stadium Visiting Regulations is also to ensure a pleasant sporting and social atmosphere in the Stadium. Each visitor, by purchasing a ticket and/or by his/her admission to any event held in the Arena, confirms that he/she has fully and properly acquainted himself/herself with these Visitors' Regulations, that he/she has fully understood them, agrees with them, i.e. with their content and all the conditions set out therein, undertakes to respect and observe them and considers them to be fully binding on him/her, and expressly agrees in particular to his/her obligation to pay any contractual penalty within the meaning of the provisions of Article 6 § 3 thereof.

3. The Arena is located in the Prague 10 - Vršovice district, between Vladivostocká and Pod Altánem streets, closed on the western side by U Slavie street.

4. The term Visiting Rules is identical to the term Operating Rules.

Section 2: Arena

1. The arena shall be used by the public for social events (football matches, concerts, etc.) and the owner shall decide exclusively on its use and use.

2. The public may enter the Arena only with the consent of the owner, only at the times set out in these Visitor Regulations or in exceptional cases by other decision of the stadium owner, and only if the conditions set out in these Visitor Regulations are complied with.

3. These Visiting Regulations are also binding for all persons who will use the Arena for their own events on the basis of a special contract concluded for a specific purpose, as well as for the guests of such persons.

4. In addition to the owner of the Arena, the organizing or security service, or the police within the scope of their legal authority, are also entitled to supervise the observance and respect of these Visitor Regulations.

Section 3: Staying in the Arena

1. Only persons who have a valid ticket issued by the Owner or a person authorised or authorised by the Owner or another document authorising entry or persons who can prove their authorisation to stay in the stadium in another way may stay in the Arena. Any person inside the Arena is obliged to prove his/her right to stay with a valid ticket or a document authorizing his/her stay upon request of the Owner, the organizing or security service, as well as the police. Anyone who is unable to prove his/her authority to be inside the Arena will be escorted out of the Arena. Upon leaving the Arena, the ticket loses its validity; the same applies to the holder of a permanent ticket regarding the entitlement to enter the event for a specific game day.

2. The Arena is always open to the public at least one hour prior to the start of the event until one hour after the end of the event, unless otherwise specified by the Arena owner for organisational reasons.

3. Visitors are obliged to occupy only the seat indicated on the ticket for the event. In the case of sports matches in the stadium, fans and supporters of the visiting team are obliged to stay only in the sector designated by the Arena Owner for supporters of the visiting team and are obliged to respect the organizational instructions of the organizing or security service or the police.

4. In justified cases, the organiser is entitled to unilaterally define that certain parts of the stadium can only be purchased or access granted if the previously announced conditions are met (according to club affiliation, admission without external club identification, etc.).

5. For security reasons and to avert danger, visitors are obliged to take seats other than those indicated on the ticket, possibly in another sector, on the instructions of the organizing and security services as well as the police. The same applies to visitors who arrive after the start of the event. This measure does not give rise to any entitlement/obligation to a reduction/surcharge of the admission fee.

6. Persons who are obviously under the influence of alcohol or other addictive substances, as well as persons who endanger the safety of persons or property located in the Arena, lose the right to stay in the Arena and may be escorted out of the Arena area at any time by the organizing or security service or the police.

7. The Operator is entitled to sell tickets at risk events only upon presentation of an identity card (ID card, passport or driving licence), where the details of the date of birth and the name of the ticket holder will be printed on the ticket. Entry to the Arena will then be granted at the entrance control only upon presentation of an identity card, where the data on the card must match the data printed on the ticket or permanent ticket.

8. The Visitor acknowledges and agrees that by entering the Stadium, the Organiser is entitled to make and process visual or audio-visual recordings (especially photographic, video or audio-video) within the framework of the Event, which may also capture the Visitor. The Organiser is entitled to use this recording for its marketing and other similar purposes. The Visitor is not entitled to any remuneration or other consideration in connection with the taking, processing and use of the image or audio-visual recordings.

9. The Visitor acknowledges that at some of the sales stands within the Stadium grounds, payments can only be made by cashless payment and at some also by cash payment (see the plan of the Stadium stands located in the corridor or on the website).

Section 4: Entry control/surveillance

1. Every visitor is obliged to show his/her ticket or any other authorizing document upon entering the Arena without being asked and to present his/her ticket or any other authorizing document to the organizing or security service for inspection upon request during his/her stay in the Arena. At the request of the security or organizing service, the visitor is obliged to show his/her ID card or other identification upon entering the Arena and at any time during his/her stay in the Arena. Anyone who is unable to prove his/her identity may be escorted out of the Arena or may not be admitted to the Arena.

2. Forgery, copying and alteration of tickets is prohibited. Holders of such tickets will be refused entry to the Arena. The ticket is not exchangeable and the paid admission fee is not refundable. The full text regarding the rules of ticket use is on the back of each legally purchased ticket.

3. Every visitor is obliged to endure an entry check and search upon entering the stadium and at any time during his/her stay in the stadium by members of the organizing or security services, as well as the police. This entry control and search is aimed in particular at observing the prohibition of bringing objects according to these Visitor Regulations and minimizing risks. The entry control and search also applies to the luggage brought in and allows for the inspection of individual items brought in. The organizing or security service, as well as the police, are entitled to examine, even with the use of technical means, persons who, because of suspected previous consumption of alcohol or other addictive substances or because of bringing in weapons or other dangerous objects or things or substances causing a fire hazard, may pose a security risk to the event.

4. It is prohibited to bring items into the Arena area that could in any way endanger the safety and adequate facilities of persons residing on the premises and their property. The organizing or security service or, in individual and exceptional cases, a person authorized by the owner is entitled to decide on the prohibition of bringing such objects into the Arena on behalf of the stadium owner.

5. Persons who cannot prove their authorisation to visit or enter the Arena or persons who pose a security risk within the meaning of these Visitor Regulations or refuse to submit to an entry control or search will not be allowed to enter the Arena or will be escorted out of the Arena. The Organiser reserves the right to refuse entry to the Arena to persons who have been banned from entering the Arena in the Czech Republic, either by public authorities or by organisers of similar events, because of their disruptive behaviour at similar events. The Organiser also reserves the right to refuse entry to the Arena to persons who have been banned from entering the stadiums of any of the Czech football clubs. Persons who have been refused entry to the Arena are not entitled to a refund of their admission fee.

6. Access to the stadium is granted to the staff employed in the premises around the clock.

7. For the purposes of supply and contractors, access to the Stadium is provided by the entrance No. 1 from U Slavie Street and the underground garage from Vladivostocká Street.

8. Accredited visitors - journalists are allowed to enter the stadium usually 2 hours before the start of the event through their own entrance. Changes to this regime are possible by agreement between the event promoter and the venue operator. The specific regime is determined based on the nature of the event.

Section 5: Conduct in the Arena

1. Every visitor to the Arena is obliged to behave in such a way as to prevent damage to the Arena, its equipment or damage to the property or health of other persons, and is also obliged to maintain cleanliness and order in the Arena.Each visitor is also obliged not to restrict or disturb other persons by his/her behaviour while watching an event taking place in the Arena.

2. Visitors are obliged to follow the orders and instructions of the organizing or security service, as well as the police, firefighters, emergency services and the announcer.

3. Visitors to the Arena are obliged to respect the generally binding rules of decent behaviour and good manners, i.e. in particular courtesy and consideration, and are obliged to refrain from any manifestations of interpersonal, racial, religious or political intolerance. In case of violation or disregard of this provision, the visitor committing the apparently described acts may be immediately removed from the Arena premises without prior warning, and the visitor so removed shall not be entitled to a refund of the admission fee.

4. All entrances and exits as well as escape routes from the Arena must be kept clear at all times and every visitor to the Arena is obliged to adapt his/her behaviour to this fact.

Section 6: Prohibitions

1. Visitors to the stadium are prohibited from bringing the following items or other items of a similar nature or purpose into the Arena and from keeping them in the Arena:

a/ racist, defamatory, vulgar or immoral propaganda material, in particular stickers,

b/ weapons of any kind, as well as all objects that are usable as chopping, striking or stabbing weapons,

c/ sprays, corrosive, flammable or dye substances or other containers containing substances affecting health,

d/ matches, lighters and other means of lighting fires,

e/ bottles, cups/cups, jugs, cans/tins or other objects consisting of brittle, shattering or exceptionally hard material,

f/ bulky items such as a ladder, stool, chair, box, stroller, car seat or helmet/helmet,

g/ fireworks/rackets, flares, smoke bombs and other pyrotechnic objects including launchers,

h/ poles (including those intended for flags), banners, including banners containing player jersey requests, except with the express permission of the owner,

i/ mechanically or otherwise powered instruments causing noise; exceptions to this prohibition (e.g. for choreography and cheering) shall be decided by the owner,

j/ alcoholic beverages, drugs of any kind, toxic and narcotic substances,

k/ animals (with the exception of seeing-eye, assistance and service dogs, and only with the express consent of the owner),

l/ laser pointers or similar electronic devices,

m/ suitcases, large bags, backpacks,

n/ cameras, video cameras and other devices for the purpose of professional sound or video recording, except with the prior express permission of the Arena Owner,

o/ own food and beverages, except for food verifiably purchased from vendors organized by the owner or tenant of the Arena, baby food and food for persons with special dietary requirements and allergies, which the visitor proves.

2. In addition, visitors are prohibited from:

a/ to utter, disseminate or publicly display racist, defamatory, vulgar, offensive, provocative or immoral gestures, slogans or displays,

b/ climb or scale structures and equipment not intended for general use, in particular facades, fences, walls, play area fencing, barriers, lighting equipment, camera stands, trees, poles of any kind and roofs,

c/ enter or attempt to enter areas not permitted to visitors (e.g. playing area, indoor areas, officials' rooms, administration building) or enter areas where the visitor does not have a valid permit (ticket),

d/ throw objects or liquids of any kind onto the playing surface or into visitor areas,

e/ to set fire, ignite or shoot pyrotechnic products (especially fireworks, flares, smoke bombs, cannons, etc.),

f/ destroy the Arena's facilities and equipment,

g/ sell tickets and any goods without permission,

h/ to paint, paint or label buildings, equipment or pathways in the Arena,

i/ perform his/her bodily needs outside the toilets or pollute the Arena in any other way, in particular by throwing away things and rubbish,

j/ drive on the paths and areas without special permission,

k/ take or use photographs and/or audio or visual recordings of the Arena and the event in any way for commercial purposes without the prior written consent of the owner,

l/ to cover with banners, flags or any other means the advertising panels placed in the Stadium,

m/ violate the imposed ban on entering the Arena,

n/ smoke or use electronic cigarettes on the Arena premises. If this prohibition is violated, the visitor may be asked by the organizing or security service not to continue such behaviour or to leave the premises. The person is obliged to obey the request,

o/ assault/threaten other visitors of the Arena, persons performing the function of event organizers (i.e. members of the organizing and security services as well as the police) or representatives of UEFA, FAČR and SK Slavia Praha - fotbal a.s,

p/ cover their face with a scarf, hood or otherwise in order to make it difficult or impossible to identify their person when entering the stadium and throughout the stadium area,

q/ prevent other visitors from moving freely around the Arena, in particular blocking the stairs leading from the corridors to the stands,

r/ collecting, transmitting, creating or disseminating any information, data or data relating to match developments, behaviour or any other factor or fact in any match or making any audio, visual or audio-visual recording or material in any match (whether by electronic devices or otherwise) for the purpose of any form of betting, gambling or commercial activity not previously authorised or for any other purpose in breach of these Conditions. Exceptions to this prohibition are where expressly authorised or permitted by the Competition Organiser and the Club. Mobile phones may only be used for personal, private use.

3. Anyone who violates or attempts to violate any of the above prohibitions or restrictions, including those arising from the provisions of Section 6(1) and/or (2) of these Visitor Regulations, shall be liable for each such individual violation to pay to the Owner a contractual penalty in the amount set forth in Section 6(4) of these Visitor Regulations, unless the organizer of the event held at the Arena has already incurred a contractual penalty for such violation or attempted violation. The contractual penalty is payable on demand by the Owner within 5 days of receipt of the demand for payment. By reading these Visitor Regulations, the visitor acknowledges and agrees that the amount of the contractual penalties pursuant to § 6 paragraph 4 of these Visitor Regulations is appropriate to the circumstances and the importance of the obligations secured. In addition to the contractual penalty, the Owner is entitled to demand from anyone who violates the above prohibitions and restrictions, compensation for the damage caused as a result of the prohibited conduct, in its entirety (the provisions of Section 2050 of Act No. 89/2012 Coll., Civil Code, as amended, shall not apply) and the return of the item by which the damage was caused or the defective condition was caused.

In addition, in order to ensure safety and order at events held in the Arena, the Owner is also entitled to prohibit anyone who violates the provisions of these Visitor Regulations and/or the prohibitions or restrictions set forth above from entering the Arena for a specified period of time or, depending on the severity of the offence, permanently.

The owner expressly warns visitors that:

in the event of throwing any object or liquid of any kind on the playing area, the person acting will be banned from entering the Arena for a period of at least 2 years, the Chairman of the Board of Directors may, upon request of the person to whom the ban was imposed, decide that the ban will be waived upon voluntary payment of the sum of CZK 100,000,
in the case of setting fire, lighting or shooting pyrotechnic products, which leads to the interruption of the match or endangers other visitors to the stadium, the person acting will be banned from entering the Arena for at least 2 years, in the event of a repetition of this act, the person acting will be banned from entering the Arena for a period of 10 years,
in the case of unauthorized entry or attempted entry to the playing area, the person acting will be banned from entering the Arena for a period of at least 5 years, the Chairman of the Board of Directors may decide, upon request of the person to whom the ban has been imposed, that the ban will be waived upon voluntary payment of CZK 200,000,
in the event of any assault on persons acting as event organisers or representatives of UEFA, FAČR and SK Slavia Praha - fotbal a.s., the person acting will be banned from entering the Arena for life. A lifetime ban from the Arena will also be imposed if the actor assaults or endangers the life or health of other visitors to the Arena.

4. Anyone who violates a prohibition or restriction resulting from:

the provisions of § 6 (1) (c), (d), (e), (f), (h), (i), (k), (m), (n) and/or (o) of the Visitor Regulations, is obliged to pay the owner a contractual penalty of CZK 1,000 for each such individual breach of duty,
the provisions of Section 6(1)(a), (j) and/or (l) of the Visitor Regulations, is obliged to pay the owner a contractual penalty of CZK 5,000 for each such individual breach of duty,
the provisions of Section 6(1)(b), (g) and/or (r) of the Visitor Regulations, shall be obliged to pay the owner a contractual penalty of CZK 25,000 for each such individual breach,
the provisions of Section 6(2)(g), (j) and/or (l) of the Visitor Regulations, shall be obliged to pay the owner a contractual penalty of CZK 5,000 for each such individual breach,
the provisions of Section 6(2)(b), (h), (i) and/or (n) of the Visitor Regulations, is obliged to pay the owner a contractual penalty of CZK 10,000 for each such individual breach of duty,
the provisions of § 6 (2) (a), (e), (f), (k), (p) and/or (q) of the Visitor Regulations, is obliged to pay the owner a contractual fine of CZK 25,000 for each such individual violation; if the violation of the prohibition to light or shoot pyrotechnic products (in particular fireworks, flares, smoke bombs, cannons, etc. ), which will be part of the choreography, does not lead to the interruption of the match or endanger other visitors to the stadium, is obliged, for each such individual violation of the obligation to pay the owner a contractual fine of CZK 5,000,
the provisions of § 6 (2) (c), (d), (m) and/or (o) of the Visitors' Regulations, for each such individual breach of duty, he is obliged to pay the owner a contractual fine of CZK 50,000.

5. Anyone on whom a sanction has been imposed under these Visitor Regulations is entitled to apply to the Chairman of the Board of Directors to have the severity removed, if necessary, or to have the sanction waived on grounds of special consideration.

Section 7: Sales and Advertising

1. Business activities, distribution or sale of newspapers, magazines, printed matter, advertising brochures, as well as storage of items inside the Arena are only permitted with the prior written consent of the owner.

Section 8: Organizers’ Rights / Supervision

1. The authorised representative of the owner has the right to act as organiser and, in the case of events, also the organiser and security service as well as the police. The organiser of the event is also entitled to exercise the rights of the owner under these Visitor Regulations in agreement with the owner. The rights of the event organiser, including the right to compensation, are not affected.

2. In the event that, on the basis of force majeure, a decision of the relevant public authority or the authority governing the relevant competition, it is not possible to use a seat for a particular match or matches, which the owner of a permanent ticket/permanent ticket - member of Club Slavia is entitled to use, Slavia Praha - fotbal a.s. is entitled to exclude the permanent tickets/permanent tickets - member of Club Slavia affected by the measure from access to the match. Slavia Praha - fotbal a.s. is obliged to inform the owners of permanent tickets/permanent ticket holders - member of Club Slavia about this measure on the website www.slavia.cz well in advance of the match. In this case, the owner of the permanent ticket/permanent ticket holder - member of Klub Slavia is not entitled to a replacement ticket, discount or refund of the price of the permanent ticket/permanent ticket holder - member of Klub Slavia.

Section 9: Liability for damages/service defects

1. Each visitor enters and uses the Arena premises at his/her own risk. Persons under the age of 18 are the responsibility of their legal representatives. The Owner is only liable for personal injury and damage to property caused by the wilful or grossly negligent conduct of its employees or persons in a similar employment relationship.

2. Visitors are obliged to report any injuries and damages to the owner or the organizer immediately.

3. Complaints about services are governed by the complaints procedure of the event organizer.

Section 10: Acting against the rules

1. Persons who violate the provisions of the Visitor Regulations will not be admitted to the Arena, may be removed from the Arena without compensation and may be subject to a ban from the Arena under the conditions set forth in these Visitor Regulations. The same applies to persons who are obviously under the influence of alcohol or other addictive substances. If a criminal offence or misdemeanour is suspected, a criminal or misdemeanour report may be made. A person staying in the Arena on the basis of a season ticket who violates the provisions of these Visitor Regulations may have his or her season ticket (or all season tickets held by such person) invalidated, and may be subject to a ban from the Arena. Persons who are banned from the Arena and who violate the ban will be subject to a contractual penalty of CZK 50,000.

2. Actions in violation of the provisions of § 6 para. 1 and/or para. 2 of these Visitor Regulations are punishable by a contractual fine in the amount determined in accordance with § 6 para. 4 of these Visitor Regulations.

3. The measures referred to in § 10 (1) of these Visitor Regulations do not give rise to rights and exclude claims (e.g. refund of admission fees) of the persons concerned against the owner or organiser of the event.

4. The rights of the owner or organiser of the event remain unaffected.

Section 11: Privacy Policy

1. All information about the processing of personal data, in which the owner is the data controller, can be found in the documents on the en.slavia.cz website.

Section 12: Validity

1. These Arena Visitor Regulations are effective from 7 June 2024 and replace the Visitor Regulations effective from 22 April 2023.

2. In the case of UEFA Champions League and UEFA Cup football matches, it shall also be supplemented by the internationally applicable UEFA rules to which these matches are fully subject. By becoming acquainted with these Visitor Regulations, each visitor to the Arena also confirms that he/she has also become fully and properly acquainted with such UEFA Internationally Applicable Rules, that he/she has fully understood them, agrees with them, i.e. with their content and all the conditions set out therein, undertakes to respect and comply with them and considers them to be fully binding on him/her.

Approved in Prague on 7 June 2024

Ing. Jaroslav Tvrdík

Chairman of the Board of Directors

Eden Arena a.s.

Ing. Rastislav Takáč v.r.

1st Vice-Chairman of the Board of Directors